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iv Contents
Chapter 4 Troubleshooting
Error Messages ...........................................................................................................4-2
Communication Errors ...........................................................................................4-2
Error Messages Displayed on the Screen ..............................................................4-8
Troubleshooting ........................................................................................................4-11
The machine does not operate ..............................................................................4-11
Image Quality Problems .......................................................................................4-12
Cannot Transmit Faxes ........................................................................................4-15
Cannot Receive Faxes ...........................................................................................4-16
Cannot Scan ..........................................................................................................4-16
Cannot Print ..........................................................................................................4-18
Cannot Connect to the Network ...........................................................................4-19
Cannot Install........................................................................................................4-20
OfficeBridge Troubleshooting ...............................................................................4-21
Browser Settings ...................................................................................................4-23
When a Power Failure Occurs ...............................................................................4-26
Main Unit Operation.............................................................................................4-26
Memory Backups ...................................................................................................4-26
Erased Document Notification .............................................................................4-27
- Administrator’s Guide 1
- Chapter 2 Management 2
- Chapter 3 Maintenance 2
- Chapter 4 Troubleshooting 2
- Contents 3
- Chapter 3 Maintenance 4
- Chapter 4 Troubleshooting 5
- How to Read This Manual 6
- Key Descriptions 7
- Chapter 1 8
- Entering Characters 9
- Entering Numbers 10
- Entering Spaces 11
- Entering “.com” 11
- Using Common Functions 12
- Deleting Characters 13
- Inserting Characters 14
- Editing the Soft Keys 15
- Press [Register] 16
- Press [Soft Key] 16
- 1-10 Editing the Soft Keys 17
- Editing the My MFP Shortcuts 18
- Press [My MFP Shortcut] 19
- Press <My MFP> 20
- Press [Add/Edit] 20
- “Editing from the 20
- Using My Jobs 21
- 1-16 Using My Jobs 23
- My jobs Execution Screen 24
- Deleting My jobs 25
- Printing My Jobs List 26
- Executing My jobs 28
- Press [Machine Info] 29
- List of Entries 31
- Paper Settings 34
- List of Paper Settings 35
- Specifying Default Settings 37
- List of Default Settings 38
- Outputting Lists 42
- 1-38 Outputting Lists 45
- List of Lists 46
- Using Personal Settings 47
- List of Personal Settings 49
- Logging In / Logging Out 51
- OfficeBridge Guide 52
- Logging Out 53
- Chapter 2 54
- Caution 56
- Setting Security Codes 57
- Press [Admin Password] 58
- Setting the Protect Passcode 60
- 2-8 Setting Security Codes 61
- Enter a four digit number 61
- Closed Communication 63
- Setting Closed Reception 64
- Setting Passcode Polling 65
- Press [Passcode Polling] 66
- Setting the Passcode 67
- Setting ID Check Transmission 70
- Press [Confirm Destination] 72
- Press [Confirm Numeric keys] 75
- Security Reception 77
- Press [ON] 78
- Select [AM] or [PM] and set 78
- Activating the PIN mask 79
- Function Protect Settings 81
- Setting Function Protection 82
- Using Function Protection 84
- When “Protect ON” is Set 85
- Setting Mode Protection 86
- Select the function to set 87
- Setting User Authentication 88
- Press [AuthenticationMethod] 89
- Setting the Currency Unit 91
- Press [Currency Setting] 92
- Erasing the Accounting Data 95
- Setting Example 96
- List of Network Settings 97
- Press <Setting> 100
- Press [Management] 100
- Press [Network Settings] 100
- Press [TCP/IP Settings] 100
- Setting the Host Name 101
- Setting the Workgroup Name 102
- Setting the DNS Suffix 104
- Setting DHCP 105
- Setting the IP Address 106
- Setting the Subnet Mask 107
- Setting the Gateway Address 108
- (See page 2-47.) 109
- Press [WINS Server Address] 109
- Registering LDAP Servers 110
- Press [LDAP 112
- Server Settings] 112
- Press [Add] 112
- Press [Name] 112
- Management 114
- Press [Password] 115
- Press [Search Base] 115
- Press [Additional String] 117
- Press [Search Method] 117
- Deleting LDAP Servers 119
- Press [List] 121
- Press [Yes] 121
- Press [Setting] 124
- Set the archive destination 124
- Press [FileFormat] 124
- Setting an E-mail Gateway 126
- [Enter] 128
- Press [Suffix] 128
- Press [Automatic LogoutTime] 129
- Mirroring Methods 131
- Exporting to USB Memory 133
- Press [Mirroring] 138
- Press [Direct Copy] 138
- Select [Setting 139
- Press [Direct Copy Allowed] 140
- Chapter 3 142
- IMPORTANT 143
- Cleaning the Control Panel 144
- Cleaning the Scanning Area 145
- Chapter 4 148
- Error Messages 149
- Troubleshooting 150
- ScanTag Communication Errors 153
- Scan to FTP and 154
- Image Quality Problems 159
- Cannot Transmit Faxes 162
- Cannot Receive Faxes 163
- Cannot Scan 163
- Cannot Print 165
- Cannot Connect to the Network 166
- Cannot Install 167
- OfficeBridge Troubleshooting 168
- Browser Settings 170
- Click the [Close] button 171
- Click the [Custom 171
- When a Power Failure Occurs 173
- Erased Document Notification 174
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